Account Supervisor job description

Account Supervisor responsibilities include:

Manage account team and provide feedback
Maintain long-term and profitable customer relationships
Execute and supervise clients’ marketing and communications plans

Job brief

We are looking for an Account Supervisor to lead our account team and oversee our clients’ marketing campaigns and plans.

In this role, you should be an excellent communicator and effective leader who can supervise multiple programs and team members. If you also have a solid background in account management and advertising, we’d like to meet you.

Your goal will be to ensure high-quality service to our clients and that our account department runs smoothly and profitably. Responsibilities

Lead account executives and account representatives
Allocate new accounts and tasks to team members
Monitor team performance and give guidance when needed
Provide strategic insight to clients’ programs
Oversee execution, analysis and optimization of marketing plans
Communicate with clients daily to ensure satisfaction
Review recommendations for ad and communication campaigns
Manage accounts’ financial aspects (budgets, contracts, fees etc.)
Report on activities and accounts


Proven experience as an Account Supervisor
Solid account management and customer service experience
Experience in project management
Familiarity with budgeting and reporting
Knowledge of online marketing and advertising
Proficient in MS Office and social media
Excellent communication skills
Outstanding organizational abilities
Strategic thinking
BSc/BA in Marketing, Communications or a related field