Inside Sales Manager job description

Inside Sales Manager responsibilities include:

Managing the inside sales representatives team
Setting and tracking sales targets for your team
Suggesting and implementing improvements in the sales administration process

Job brief

We are looking for an experienced Inside Sales Manager to oversee and support our inside sales representatives team.

The Inside Sales Manager will monitor sales metrics and manage the entire sales administration process. They will collaborate with various professionals, so it’s essential that they have excellent communication skills and feel comfortable working in a team environment. They should also be able to lead and motivate the sales team to achieve specific goals.

Ultimately, the Inside Sales Manager should be able to build a high-performance sales team to ensure customer satisfaction. Responsibilities

Manage the inside sales representatives team
Set and track sales targets for your team
Suggest and implement improvements in the sales administration process
Coordinate department projects to meet deadlines
Report on sales metrics and suggest improvements
Prepare monthly, quarterly and annual sales forecasts
Use customer feedback to generate ideas about new features or products
Research and discover methods to increase customer engagement
Ensure sales, finance and legal policies and procedures are met
Build an open-communication environment for your team
Liaise with Marketing and Product Development departments to ensure brand consistency and increase sales


Proven work experience as an Inside sales manager
Hands on experience with CRM software and MS Excel
In-depth understanding of the sales administration process
Excellent interpersonal and team management skills
Strong analytical and organizational skills
Numerical abilities and problem-solving attitude
BSc degree in Sales, Business Administration or relevant field