Retail Manager job description

Retail Manager responsibilities include:

Organizing all store operations and allocating responsibilities to personnel
Supervising and guiding staff towards maximum performance
Preparing and controlling the store’s budget aiming for minimum expenditure and efficiency

Job brief

We are looking for an experienced Retail Manager to oversee the daily operations of our store. You will be the one to ensure smooth running of operations to maximize sales and minimize costs.

The ideal candidate will have experience as a store manager and knowledge of diverse business subjects such as sales, marketing etc. An effective retail manager will also be able to motivate personnel to perform according to their maximum capacity.

The goal is to manage our store in ways that boost revenues and develop the business. Responsibilities

Organize all store operations and allocate responsibilities to personnel
Supervise and guide staff towards maximum performance
Prepare and control the store’s budget aiming for minimum expenditure and efficiency
Monitor stock levels and purchases and ensure they stay within budget
Deal with complaints from customers to maintain the store’s reputation
Inspect the areas in the store and resolve any issues that might arise
Plan and oversee in-store promotional events or displays
Keep abreast of market trends to determine the need for improvements in the store
Analyze sales and revenue reports and make forecasts
Ensure the store fulfils all legal health and safety guidelines


Proven experience as retail manager or in other managerial position
Knowledge of retail management best practices
Outstanding communication and interpersonal abilities
Excellent organizing and leadership skills
Commercial awareness
Analytical mind and familiarity with data analysis principles
Excellent knowledge of retail management software (e.g. MS RMS)
BSc/BA in business administration, sales or relevant field; MSc/MA is desirable