Sales Advisor job description

Sales Advisor responsibilities include:

Arranging merchandise on shelves according to popularity and other criteria
Approaching customers and offering them advice on products to persuade them to buy
Providing information and other services such as handling returns of merchandise

Job brief

We are looking for an enthusiastic Sales advisor to provide advice and assistance to customers to maximize the likelihood of a sale. You will be responsible for a variety of duties that pertain to creating an attractive environment for customers.

An excellent sales advisor must be energetic and outgoing with excellent interpersonal skills. The ideal candidate will be able to acquire thorough knowledge of the company’s products and pass that knowledge to customers along with a great deal of enthusiasm.

The goal is to facilitate sales in every possible way in order to drive sustainable growth. Responsibilities

Arrange merchandise on shelves according to popularity and other criteria
Approach customers and offer them advice on products to persuade them to buy
Provide information and other services such as handling returns of merchandise
Locate products on behalf of customers
Deal with complaints in a patient and helpful manner
Take and record orders through a computer system in person or over the phone/e-mail
Update customer information in databases
Go the “extra mile” to meet targets
Monitor shelves inventory and unload new products when needed
Operate cash registers and close daily revenues
Maintain a clean and orderly environment in the store

Requirements

Proven experience as sales advisor or other customer service/sales role
Experience in handling cash register
Tech savvy with working knowledge of computer systems and databases
Able to balance a customer-oriented and a results-driven approach
Patient and comfortable dealing with complaints
Professionalism and outgoing personality
Excellent communication and interpersonal skills
Outstanding organizational and multi-tasking abilities
Good physical endurance
High school diploma or equivalent

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